A builder usually loses work in the gap between the enquiry and the first reply, then loses the review at the other end of the job. The build that pays first closes both: enquiries answered the same day and a review request that goes out on its own when a job finishes. One build, $4,000 to $8,000, on the Microsoft 365 you already pay for.
Updated 1 November 2026.
Building and construction firms with under 20 staff, on Microsoft 365, where the crew is on site all day and the enquiry sits in an inbox until tonight. You may already run a construction management tool for scheduling and job costing. What it does not do is answer the homeowner who emailed at 10am, or ask for a review once the job is signed off, and a quote can still need three phone calls just to get the site address.
Most of this work is scoped on one call and priced flat before anything starts, with everything running remotely so location is not a factor. See who I work with, and who I do not. Rostering the crew is usually the first problem; what Deputy costs is in Deputy pricing NZ, weighed against two alternatives in PayHero vs Smartly vs Employment Hero.
From the NZ small business software census, Kove's observed-signal tables on 5,357 NZ firms with a website on file, collected June to September 2026:
| Signal | Firms identified | Result |
|---|---|---|
| Website platform | 230 builders | WordPress 68%, Wix 19%, other platforms 13% |
Builders are the single largest sector group in Kove's census, and most run a plain WordPress or Wix site rather than anything custom. That matters here only because it says nothing about the enquiry form behind it: a site can look fine and still drop half its leads on a form nobody wired up to notify anyone. Across the census's Microsoft 365 firms generally, every Business plan already carries the seeded Power Platform rights the builds below run on: a flow or canvas app against SharePoint, Outlook and Excel, no extra licence, unless a premium connector is involved. That licence question, not the website platform, decides what a build costs.
I route each form submission into a shared list or Teams channel, so whoever is free can pick it up. The acknowledgement and notification run after hours too. A scheduled check can nudge you about enquiries still waiting for a reply, rather than leaving them in one person's inbox.
An acknowledgement only says the message arrived. A drafted answer is a separate step: you read it, correct anything about price or timing, and press Send. For enquiries already in Outlook, Reply Drafted does that job, with a demo on sample data. If you already answer every enquiry as it arrives, I would leave the process alone.
A flow that watches your contact form and inbox, sends an immediate acknowledgement, and posts the enquiry to Teams or your phone the moment it lands, so it does not sit until you are off the tools. Detail in answering website enquiries the same day.
A flow triggered when a job is marked complete, that waits a day and sends one review request automatically. Detail in Job Wrap-Up, with a review request you check and send.
Usually only if it cannot take a proper enquiry, is unreadable on a phone, or nobody has told Google the business exists. Detail in is my business website outdated.
A quote-request form that asks for photos, the site address and a description before it reaches your inbox, so a rough price or a decline happens before you drive out. Detail in getting photos and the address with a quote request.
Rarely, for a firm under 20 staff. Job costing and scheduling live in a construction management tool; the Power Platform build is the workflow around it, which SharePoint lists and standard connectors handle with no extra licence.
If you are one or two people building, a $4,000 build has to earn its keep fast, and often a smaller fix does the job: switching on the notification your construction tool already has, or a $30-a-month scheduling app doing the one thing you need. I will say so on the call rather than sell a build a spreadsheet or a subscription already covers. Power Platform earns its price once the firm is big enough that the same gap, missed enquiries, no review ask, costs real hours every month, not once a fortnight. A large commercial builder running a dedicated project-management platform already has this solved too; the fit here is the firm in between, past a spreadsheet, not yet needing an enterprise system. Choosing the job software itself is a different question, covered in job management software for builders.
Job Wrap-Up, from $2,000, starts when a job is marked paid: it drafts a thank-you email with the next-service date and a review request, and you approve every email before it sends. The $4,000 to $8,000 band below is a separately scoped build: enquiry routing, quote intake, or a review request that goes out on its own after a completed job.
Every price is fixed and agreed before I start, with nothing added later for scope you did not ask for. Full tier detail on the services page.
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