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I reply within 1 working day, usually faster.

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30 minutes on a video call, no prep needed.

Balu Premkumar, founder of KoveI read every message the day it arrives, and reply within one working day.
Christchurch, Canterbury, NZ
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Tell me a little about the problem.
Before you write

What to expect.

What do I need to prepare?

Nothing. Turn up and describe the job that annoys you most. If you have a screenshot of the spreadsheet everyone fights over, bring it, and if you do not, we will still get somewhere in thirty minutes.

What happens on the call?

You describe how the work runs now, I ask where it breaks, and by the end you know whether automating it is worth the money. No slides and no proposal on the call.

Does it cost anything?

No. The intro call is free and there is nothing to sign. The paid step after it is the Workflow Review, and I will say on the call whether you need one.

How fast will you reply?

I read every message the day it arrives and reply within one working day. If it is urgent, ring 021 189 5800 instead of using the form.

What if automation is the wrong answer for us?

Then I say so and the call has still done its job. A tidier process, or a setting switched on in software you already pay for, beats a build nobody uses.

Where are you based, and does it matter?

Christchurch. Most work runs over video call, screen-share and one account in your Microsoft 365, so it doesn't.