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What law practice management software costs a small NZ firm

What Actionstep, LEAP, Smokeball and other NZ options publish on price for a small law firm, compared with building the register on Microsoft 365.

The short version: checked against six vendors on 22 September 2026, Actionstep, LEAP, Smokeball, Clio, OneLaw and Infinitylaw, not one publishes a New Zealand dollar price for practice management software. Smokeball's nearest number is Australian, Clio's is American, and the other four publish nothing at all. A firm of 2 to 15 fee earners should expect one or more sales calls before seeing a number, or should build the parts around the practice system on Microsoft 365, which does have a published NZD price, provided the trust account ledger stays where it's regulated to be.

What each option actually publishes

VendorMarketPublished price
ActionstepFounded in Auckland 2004, now sold globallyNone. Region selector includes NZ; every region shows "Request Pricing".
LEAPGlobal vendor, dedicated NZ siteNone. NZ site carries no pricing page at all.
SmokeballUS, UK, Australia; no NZ siteAUD $59 to $249 a user a month across Bill, Boost and Grow; Prosper+ by quote. Australian site only.
ClioGlobal, available in NZStarts at USD $49 a user a month (Starter); Core, Signature and Elite priced via "Get pricing".
OneLawNew Zealand owned and developedNone found on onelaw.co.nz.
InfinitylawThomson Reuters product, sold direct in NZNone; licensed and priced individually through Thomson Reuters.

Not one of the six names above shows a New Zealand dollar figure anywhere on its own site, checked 22 September 2026. That is the actual finding of this post, and it is worth stating plainly rather than papering over with a converted estimate: legal practice management is a quote-driven category in New Zealand, full stop, unlike the trades software this site has covered elsewhere, where four majors publish NZD tiers openly.

Why this category prices differently to trades software

A quoting or job-management tool sells a mostly fixed feature set to a wide market, so a published per-user tier works. Practice management software sells against matter volume, integrations a firm actually wants, and often a data migration off a legacy system, three variables a rate card can't hold. That's a legitimate reason to quote rather than publish. It also means a firm shopping this category cannot compare vendors on price without picking up the phone to each one, which none of the trades tools this site has covered require.

Where the two published tier structures decode

Smokeball and Clio are the only two of the six with any public tier shape, and both step the same way: an entry tier covering billing, time and trust accounting, a middle tier adding real matter and case management, and a top tier adding firm-wide reporting and workflow automation priced only on request. Smokeball's own three-figure tiers are in the dedicated Smokeball post; Clio's equivalent jump from Starter into Core, Signature and Elite is described on its own site as adding "more automation, reporting, and workflow depth" without naming the price of any step past the first.

Who this suits, and who it doesn't

The category as a whole suits a firm willing to run two or three sales conversations before comparing anything, because that's the only way a real number surfaces. It doesn't suit an owner who wants to shortlist on price in an afternoon the way a trades business can with quoting software; that comparison simply isn't possible here without picking up the phone, and any site that claims otherwise is guessing.

Or build the parts around it on Microsoft 365

For a firm of 2 to 15 fee earners already on Microsoft 365, the admin work around the practice system, matter intake with the conflict check built in, the compliance register practice software keeps badly, and AML and CDD document collection with a filed audit trail, can be built directly on the licence already paid for: a register on Dataverse at NZ$32.40 a user a month, with Power BI Pro at NZ$22.60 for the partners who read it. A build like that runs $8,000 to $18,000 per process, priced and supported in New Zealand.

Say this plainly, because it's the part a vendor conversation won't volunteer: a Power Platform build does not replace a trust account ledger that meets the Lawyers and Conveyancers Act (Trust Account) Regulations. The build covers matters, time, documents and reporting; the trust ledger stays in a compliant product, whether that's the practice management system's own module or a dedicated trust accounting tool. Nothing in this post is a suggestion to move trust accounting anywhere else.

Common questions

Which law practice management vendors publish NZD pricing?

None of the six checked for this post, as at 22 September 2026: Actionstep, LEAP, Smokeball, Clio, OneLaw and Infinitylaw. Smokeball's nearest published number is Australian dollars, Clio's is US dollars, and Actionstep, LEAP, OneLaw and Infinitylaw publish no figure in any currency at all.

What does a small NZ law firm typically end up paying for practice management software?

There is no published NZD anchor to quote. The only two public list prices in this category are Smokeball's Australian entry tier, AUD $59 a user a month, and Clio's global entry tier, USD $49 a user a month; neither has been converted here into New Zealand dollars, and both sit behind higher tiers priced only on request. Treat them as a shape of the market, not a number to budget against, and get a firm quote in writing before committing.

Can a Power Platform build replace a law firm's practice management system entirely?

No. A Power Platform build covers matters, time, documents and reporting well, but it does not replace a trust account ledger that meets the Lawyers and Conveyancers Act (Trust Account) Regulations. The trust ledger has to stay in a compliant practice management or dedicated trust accounting product; the build sits around it, not instead of it.

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