For a small NZ law firm under 20 staff, the build that pays first is usually document chasing, a flow that asks and reminds so nobody sends the fourth email by hand. One build, $4,000 to $8,000, on the Microsoft 365 you already pay for.
Law firms with under 20 staff, on Microsoft 365, running a practice management tool for matters and billing but still losing hours to the admin around it. This page is the numbers and the price; the three specific builds worth doing first, document chasing, client onboarding and the compliance calendar, are covered in full in Power Platform for a small NZ law firm. Most of this work is scoped on one call, priced flat before anything starts, and built remotely, so a firm anywhere in New Zealand gets the same process as one in Christchurch. See who Kove is for and who it is not for the wider fit.
From the NZ small business software census, Kove's observed-signal tables on 5,357 NZ firms with a website on file, collected June to September 2026:
| Signal | Firms identified | Result |
|---|---|---|
| Website platform | 129 legal services firms | WordPress 74%, other platforms 26% |
Legal services firms run WordPress more than any other sector group Kove has a signal for, three in four sites. The licensing question that actually decides a build's cost sits apart from that: every Microsoft 365 Business plan already carries the seeded Power Platform rights a document-chasing or onboarding flow runs on, at no extra cost, until the flow touches a premium connector such as Xero. A firm that buys Power Apps Premium for every fee earner because a consultant suggested Dataverse has spent thousands a year on a database the matters live in already, in the practice management tool.
A list of what is outstanding per client per matter, and a flow that emails the request, reminds on a schedule, and stops the moment the file lands in the client's folder. Detail in how to stop asking for the same document twice.
A flow that follows up automatically after a first enquiry or a consult, on a schedule you set, so a prospective client never falls through the cracks. Detail in following up leads without it feeling like spam.
A flow that watches your contact form and inbox, acknowledges the enquiry immediately, and routes it to the right person so it does not sit until tomorrow. Detail in answering website enquiries the same day.
Usually only if it cannot take a proper enquiry, reads badly on a phone, or was never told to Google that the firm exists. Detail in is my business website outdated.
Rarely, for a firm under 20 staff. Matter and client data lives in the practice management tool; the Power Platform builds are workflows around it, which SharePoint lists handle without Dataverse's NZ$32.40 per user licence.
If your practice management tool already handles matters, billing and trust accounting well, do not rebuild any of that as a Power App, and do not build a client portal on Power Pages when a shared SharePoint folder per client does the job at no extra licence. Power Platform earns its price on the admin around the practice tool, chasing a document, following up an enquiry, flagging a compliance date, not as a replacement for it. If the honest answer is a feature you already pay for and never switched on, that is what you hear on the call, and a sole practitioner with no staff is usually better served by that same honest answer than by a $4,000 build.
Every price is fixed and agreed before I start, with nothing added later for scope you did not ask for. Full tier detail on the services page, and the three builds worth doing first in Power Platform for a small NZ law firm.
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