For a building firm under 20 staff, the build that pays first is usually the reply gap: enquiries answered same day and a review request that goes out on its own after every job. One build, $4,000 to $8,000, on Microsoft 365 you already pay for.
Building and construction firms with under 20 staff, on Microsoft 365, running a construction management tool for scheduling and job costing but still losing hours to what sits around it: enquiries that wait until tomorrow, a job that finishes without a review request going out, a quote that needed three phone calls just to get the site address. Most of this work is scoped on one call and priced flat before anything starts, with everything running remotely so location is not a factor. See who Kove is for and who it is not for the wider fit.
From the NZ small business software census, Kove's observed-signal tables on 5,357 NZ firms with a website on file, collected June to September 2026:
| Signal | Firms identified | Result |
|---|---|---|
| Website platform | 230 builders | WordPress 68%, Wix 19%, other platforms 13% |
Builders are the single largest sector group in Kove's census, and most run a plain WordPress or Wix site rather than anything custom. That matters here only because it says nothing about the enquiry form behind it: a site can look fine and still drop half its leads on a form nobody wired up to notify anyone. Across the census's Microsoft 365 firms generally, every Business plan already carries the seeded Power Platform rights the builds below run on: a flow or canvas app against SharePoint, Outlook and Excel, no extra licence, unless a premium connector is involved. That licence question, not the website platform, is the one that actually decides what a build costs.
A flow that watches your contact form and inbox, sends an immediate acknowledgement, and posts the enquiry to Teams or your phone the moment it lands, so it does not sit until you are off the tools. Detail in answering website enquiries the same day.
A flow triggered when a job is marked complete, that waits a day and sends one review request automatically. Detail in asking for a review after the job, automatically.
Usually only if it cannot take a proper enquiry, is unreadable on a phone, or nobody has told Google the business exists. Detail in is my business website outdated.
A quote-request form that asks for photos, the site address and a description before it reaches your inbox, so a rough price or a decline happens before you drive out. Detail in getting photos and the address with a quote request.
Rarely, for a firm under 20 staff. Job costing and scheduling live in a construction management tool; the Power Platform build is the workflow around it, which SharePoint lists and standard connectors handle with no extra licence.
If you are one or two people building, a $4,000 build has to earn its keep fast, and often the honest fix is smaller: switching on the notification your construction tool already has, or a $30-a-month scheduling app doing the one thing you need. I will say so on the call rather than sell a build a spreadsheet or a subscription already covers. Power Platform earns its price once the firm is big enough that the same gap, missed enquiries, no review ask, costs real hours every month, not once a fortnight. A large commercial builder running a dedicated project-management platform already has this solved too; the fit here is the firm in between, past a spreadsheet, not yet needing an enterprise system.
Every price is fixed and agreed before I start, with nothing added later for scope you did not ask for. Full tier detail on the services page.
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